Fibre.House

Privacy Policy

WHO WE ARE

24/7 Technology Limited (Company Number: 09252712) T/A Fibre House of Unit 19 Daresbury Court, Runcorn, Cheshire, WA7 1LZ (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

Where we have entered into a contract with you or your business/employer (or are contemplating doing so), the company is/will be the party to the contract and will generally be the data controller. Where you submit personal data to us through our website, the controller will generally be Alex Fildes, Operations Director.

SCOPE OF THIS POLICY

We are committed to respecting your privacy and protecting the personal data you share with us and that we collect about you. This policy tells you about how we may use the personal data we collect about you when you or your business/employer works with us, contemplates working with us, or uses our website. It also provides more information about your privacy rights and how the law protects you.

Information We Collect

  • Personal Identification Information: Name, address, email address, phone number.
  • Technical Data: IP address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

  • Provide and manage your broadband services.
  • Manage our relationship with you, including notifying you about changes to our services or terms.
  • Administer and protect our business and this website.
  • Deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • Use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

Sharing Your Information

  • Service providers who provide IT and system administration services.
  • Professional advisers, including lawyers, bankers, auditors, and insurers.
  • Regulators and other authorities who require reporting of processing activities in certain circumstances.

Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to the processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

CONTACTING US

If you have any questions about this policy or the personal data we collect about you, please contact us at info@247technology.co.uk or by phone at 0333 8000 247./p>

Our data protection manager is Alex Fildes, who can be contacted at 0333 8000 247.

CHANGES TO THIS POLICY

We may change this policy from time to time to reflect how we are processing your personal data, so you should review this policy regularly. If we make any significant changes to the policy, we will contact you to let you know.

Cookie Policy

Introduction

24/7 Technology Limited (Company Number: 09252712) T/A Fibre House of Unit 19 Daresbury Court, Runcorn, Cheshire, WA7 1LZ (‘we’ or ‘us’ or ‘our’) uses cookies on our website to enhance your experience. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.

What Are Cookies?

Cookies are small text files that are placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to the site owners.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function and cannot be switched off.
  • Performance Cookies: Allow us to count visits and traffic sources to measure and improve the site performance.
  • Functional Cookies: Enable enhanced functionality and personalization on the website.
  • Targeting Cookies: May be set by our advertising partners to build a profile of your interests and show relevant adverts.

How We Use Cookies

  • Remember your preferences and settings.
  • Understand how you use our website.
  • Improve your user experience.
  • Provide you with relevant content and advertisements.

Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to:

  • See and delete cookies individually.
  • Block third-party cookies.
  • Block cookies from specific sites.
  • Block all cookies.
  • Delete all cookies when closing your browser.